When it comes to customer relationship management (CRM) software, two of the most popular platforms on the market are Freshsales and Vtiger. Both platforms offer a wide range of features and benefits that can help businesses streamline their sales and marketing processes. But which one is the best fit for your business?

What is Freshsales?

Freshsales is a CRM platform that helps businesses manage their sales and customer relationships. It offers a wide range of features, including contact management, lead management, sales pipeline management, deal tracking, and more. Freshsales also offers a mobile app, so you can access your CRM data on the go.

What is Vtiger?

Vtiger is another CRM platform that helps businesses manage their sales and customer relationships. It offers many of the same features as Freshsales, including contact management, lead management, sales pipeline management, and deal tracking. Vtiger also has a mobile app so you can access your CRM data on the go.

Features

Contact Management

Both Freshsales and Vtiger offer contact management features that allow you to store your contacts' information in one place. This information can include contact details, such as name, phone number, email address, and mailing address. You can also add notes and tags to contacts, so you can easily keep track of important information about them.

With Freshsales, you can also create custom contact fields, so you can store any information that's important to your business. For example, you could create a custom field for "Number of Employees" or "Industry." Vtiger does not offer this feature.

Lead Management

Both Freshsales and Vtiger offer lead management features that help you track and manage your leads. With these features, you can add leads' information to your CRM, so you can easily keep track of them. You can also add notes and tags to leads, so you can easily keep track of important information about them.

With Freshsales, you can also create custom lead fields, so you can store any information that's important to your business. For example, you could create a custom field for "Lead Source" or "Budget." Vtiger does not offer this feature.

Sales Pipeline Management

Both Freshsales and Vtiger offer sales pipeline management features that help you track your sales pipeline. With these features, you can see where your deals are in the sales process and what the next steps are. You can also add notes and tags to deals, so you can easily keep track of important information about them.

With Freshsales, you can also create custom deal fields, so you can store any information that's important to your business. For example, you could create a custom field for "Close Date" or "Competition." Vtiger does not offer this feature.

Deal Tracking

Both Freshsales and Vtiger offer deal tracking features that help you track your deals. With these features, you can see where your deals are in the sales process and what the next steps are. You can also add notes and tags to deals, so you can easily keep track of important information about them.

With Freshsales, you can also create custom deal fields, so you can store any information that's important to your business. For example, you could create a custom field for "Close Date" or "Competition." Vtiger does not offer this feature.

Reporting

Both Freshsales and Vtiger offer reporting features that allow you to generate reports on your sales data. These reports can be helpful in tracking your sales progress and identifying areas of improvement. With Freshsales, you can also create custom reports, so you can generate reports on the data that's important to your business. Vtiger does not offer this feature.

Pricing

Both Freshsales and Vtiger offer free and paid plans. The free plans include basic features, while the paid plans include more advanced features. The paid plans also offer more users and more data storage.

With Freshsales, the paid plans start at $25 per month per user. With Vtiger, the paid plans start at $12 per month per user.

Conclusion

Both Freshsales and Vtiger offer a wide range of features that can help businesses streamline their sales and marketing processes. However, Freshsales offers more features than Vtiger, including custom fields, custom reports, and more. Freshsales also offers a free plan, while Vtiger does not.

If you're looking for a CRM platform that offers a wide range of features and benefits, Freshsales is the best option. If you're looking for a CRM platform that is more affordable, Vtiger is the best option.