The cloud has become an increasingly popular option for businesses of all sizes. And when it comes to customer experience (CX) applications, Oracle CX Cloud and HubSpot are two of the most popular choices. But which is the right fit for your business? In this article, we'll take a detailed look at HubSpot vs Oracle CX Cloud to help you decide.

What is HubSpot?

HubSpot is a cloud-based customer relationship management (CRM) platform that's designed to help businesses of all sizes grow by improving sales and marketing alignment, driving more leads, and closing more deals. The platform offers a suite of tools for sales, marketing, customer service, and CRM, as well as a marketplace of third-party apps and services.

What is Oracle CX Cloud?

Oracle CX Cloud is a cloud-based customer experience platform that helps businesses of all sizes deliver exceptional customer experiences. The platform offers a suite of tools for sales, marketing, customer service, and eCommerce, as well as a marketplace of third-party apps and services.

HubSpot vs Oracle CX Cloud: Key Differences

Now that we've taken a high-level look at HubSpot and Oracle CX Cloud, let's dive into the key differences between the two platforms.

Pricing

One of the key differences between HubSpot and Oracle CX Cloud is pricing. HubSpot offers a free CRM plan that includes basic features like contact and deal management, as well as a limited number of users. paid plans start at $50 per month per user and scale up to $1,200 per month per user for the Enterprise plan. Oracle CX Cloud, on the other hand, doesn't offer a free plan. It's priced on a per-user, per-month basis, with plans starting at $75 per user per month.

Features

Another key difference between HubSpot and Oracle CX Cloud is features. HubSpot's CRM is fairly basic, but it does offer a suite of sales, marketing, and customer service features, as well as a marketplace of third-party apps and services. Oracle CX Cloud, on the other hand, is a much more comprehensive platform that offers a suite of tools for sales, marketing, customer service, and eCommerce.

Ease of Use

When it comes to ease of use, HubSpot and Oracle CX Cloud are both fairly easy to use. HubSpot's CRM is designed for businesses of all sizes, so it's fairly straightforward to use. Oracle CX Cloud is a bit more complex, but it offers a variety of training and support resources to help users get the most out of the platform.

HubSpot vs Oracle CX Cloud: Which is Right for Your Business?

So, which is the right fit for your business? If you're looking for a basic CRM with sales, marketing, and customer service features, HubSpot is a good option. If you're looking for a more comprehensive CX platform with features for sales, marketing, customer service, and eCommerce, Oracle CX Cloud is a better option.