When it comes to choosing a payroll provider, small businesses have a lot to consider. Two of the most popular payroll providers are Insperity and Paychex. Both companies offer a variety of payroll and human resources (HR) services, but there are some key differences between the two. In this article, we'll compare Insperity and Paychex side-by-side to help you decide which one is right for your business.

Pricing

One of the most important considerations when choosing a payroll provider is pricing. Insperity and Paychex both charge a monthly fee for their services, but the amount varies depending on the services you need and the number of employees you have. Insperity's pricing is based on the number of employees in your company, while Paychex's pricing is based on the number of payroll cycles you run per year.

Insperity's pricing starts at $99 per month for up to 10 employees, while Paychex's pricing starts at $39.95 per month for one payroll cycle. For companies with more than 10 employees, Insperity charges an additional $10 per month for each employee, while Paychex charges an additional $1.25 per payroll cycle.

Both companies offer discounts for businesses that prepay for their services. Insperity offers a 5% discount for businesses that prepay for six months of service, and a 10% discount for businesses that prepay for a year of service. Paychex offers a 2% discount for businesses that prepay for six months of service, and a 4% discount for businesses that prepay for a year of service.

When it comes to pricing, Insperity is generally more expensive than Paychex. However, Insperity offers a more comprehensive suite of payroll and HR services, so you may find that the extra cost is worth it for your business.

Services

Both Insperity and Paychex offer a variety of payroll and HR services. Insperity's services are divided into four main categories: payroll, benefits, compliance, and HR. Paychex's services are divided into three main categories: payroll, HR, and retirement.

Insperity's payroll services include online and mobile payroll, direct deposit, time and attendance tracking, and payroll tax filing. Insperity's benefits services include health insurance, dental insurance, vision insurance, and 401(k) plan administration. Insperity's compliance services include workers' compensation insurance and unemployment insurance. Insperity's HR services include employee onboarding, performance management, and employee assistance programs.

Paychex's payroll services include online and mobile payroll, direct deposit, time and attendance tracking, and payroll tax filing. Paychex's HR services include employee onboarding, performance management, and employee assistance programs. Paychex's retirement services include 401(k) plan administration and retirement planning.

Insperity offers a more comprehensive suite of services than Paychex. If you're looking for a one-stop-shop for all your payroll and HR needs, Insperity is a good option. However, if you're only looking for basic payroll services, Paychex may be a better option for you.

Features

In addition to their services, both Insperity and Paychex offer a variety of features to help you run your business. Insperity's features are divided into four main categories: payroll, time and attendance, HR, and benefits. Paychex's features are divided into three main categories: payroll, HR, and retirement.

Insperity's payroll features include online and mobile payroll, direct deposit, payroll tax filing, and year-end tax forms. Insperity's time and attendance features include time and attendance tracking, leave management, and PTO accrual. Insperity's HR features include employee onboarding, performance management, and employee self-service. Insperity's benefits features include health insurance, dental insurance, vision insurance, and 401(k) plan administration.

Paychex's payroll features include online and mobile payroll, direct deposit, and payroll tax filing. Paychex's HR features include employee onboarding and performance management. Paychex's retirement features include 401(k) plan administration and retirement planning.

Insperity offers a more comprehensive suite of features than Paychex. If you're looking for a payroll provider with a wide range of features, Insperity is a good option. However, if you're only looking for basic payroll features, Paychex may be a better option for you.

Customer Service

Both Insperity and Paychex offer customer service via phone and email. Insperity also offers live chat support on its website. Paychex offers a knowledge base on its website where you can find answers to common questions.

Insperity's customer service hours are Monday-Friday 8AM-8PM ET. Paychex's customer service hours are Monday-Friday 8AM-8PM ET. Insperity's customer service team is based in the United States. Paychex's customer service team is based in the United States.

When it comes to customer service, Insperity and Paychex are comparable. Both companies offer customer service via phone and email, and both companies have customer service teams based in the United States. However, Insperity offers live chat support on its website, while Paychex offers a knowledge base where you can find answers to common questions.

Bottom Line

Insperity and Paychex are both popular payroll providers that offer a variety of services and features. Insperity is generally more expensive than Paychex, but it offers a more comprehensive suite of services. If you're looking for a one-stop-shop for all your payroll and HR needs, Insperity is a good option. However, if you're only looking for basic payroll services, Paychex may be a better option for you.