Your business is growing. You're making more sales and you have more customers. You need a CRM system that can keep up with your success. But which one should you choose? Microsoft Dynamics 365 or Freshsales?

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a cloud-based CRM system. It's a flexible system that can be customized to meet the needs of your business. Dynamics 365 offers a variety of features, including sales force automation, customer service, marketing automation, and project management. Dynamics 365 is a Microsoft product, so it integrates seamlessly with other Microsoft products, such as Office 365 and SharePoint. Dynamics 365 is a scalable system, so it can grow with your business.

What is Freshsales?

Freshsales is a cloud-based CRM system. It's a flexible system that can be customized to meet the needs of your business. Freshsales offers a variety of features, including sales force automation, customer service, marketing automation, and project management. Freshsales integrates with a variety of third-party applications, such as Gmail, Office 365, and Zapier. Freshsales is a scalable system, so it can grow with your business.

Microsoft Dynamics 365 vs Freshsales: Features

Sales Force Automation

Both Microsoft Dynamics 365 and Freshsales offer sales force automation features. With sales force automation, you can manage your sales pipeline, track leads, and create quotes and invoices. Dynamics 365 offers a few additional features, such as the ability to create product catalogs and price lists.

Customer Service

Both Microsoft Dynamics 365 and Freshsales offer customer service features. With customer service features, you can create and manage customer service tickets, track customer service metrics, and create knowledge base articles. Dynamics 365 offers a few additional features, such as the ability to create service level agreements and service contracts.

Marketing Automation

Both Microsoft Dynamics 365 and Freshsales offer marketing automation features. With marketing automation, you can create and manage marketing campaigns, track marketing metrics, and create marketing collateral. Dynamics 365 offers a few additional features, such as the ability to create marketing plans and budgets.

Project Management

Both Microsoft Dynamics 365 and Freshsales offer project management features. With project management features, you can create and manage projects, track project milestones, and create project templates. Dynamics 365 offers a few additional features, such as the ability to create project portfolios and project roadmaps.

Microsoft Dynamics 365 vs Freshsales: Ease of Use

Both Microsoft Dynamics 365 and Freshsales are easy to use. They both have user-friendly interfaces. They both offer a variety of training resources, such as online tutorials and live training. They both offer a free trial, so you can try before you buy.

Microsoft Dynamics 365 vs Freshsales: Pricing

Pricing for Microsoft Dynamics 365 and Freshsales is based on the number of users and the features you need. Both systems offer a free trial, so you can try before you buy.

Microsoft Dynamics 365 vs Freshsales: Bottom Line

Microsoft Dynamics 365 and Freshsales are both excellent CRM systems. They are both easy to use and offer a free trial. They both offer a variety of features, including sales force automation, customer service, marketing automation, and project management. They are both scalable systems, so they can grow with your business. If you're not sure which system to choose, we recommend taking a free trial of both systems to see which one is a better fit for your business.