When it comes to choosing a CRM (customer relationship management) system for your business, there are a lot of options out there. It can be overwhelming to try to figure out which one is the best fit for your needs. In this article, we'll be comparing two popular CRMs, Nutshell and Capsule CRM, to help you make a decision.

Ease of Use

Nutshell is designed to be easy to use, even for people who are not tech-savvy. Their interface is modern and sleek, and they offer a lot of features that make managing your customer relationships a breeze. Capsule CRM is also easy to use, but their interface is a bit more dated and they don't offer as many features as Nutshell.

Features

Nutshell offers a wide variety of features that are designed to make managing your customer relationships easy. Their features include contact management, activity tracking, lead management, sales forecasting, and more. Capsule CRM also offers a variety of features, but they are not as comprehensive as Nutshell's. Their features include contact management, activity tracking, and lead management.

Pricing

Nutshell offers a 14-day free trial, and their pricing plans start at $19/month. Capsule CRM also offers a free trial, and their pricing plans start at $12/month. However, Capsule CRM only offers a limited number of features in their lower-priced plans, so you may need to upgrade to a more expensive plan to get all the features you need.

Customer Support

Nutshell offers excellent customer support, with a knowledgeable and friendly staff that is always willing to help. They offer a variety of support options, including phone, email, and live chat. Capsule CRM also offers excellent customer support, with a knowledgeable and friendly staff that is always willing to help. They offer a variety of support options, including phone, email, and live chat.

The Bottom Line

Nutshell and Capsule CRM are both excellent choices for a CRM system. They both offer a wide variety of features, good customer support, and reasonable pricing. However, Nutshell is the better choice if you're looking for an easy-to-use CRM with a modern interface and a comprehensive set of features.