When it comes to choosing a payroll provider, there are many factors to consider. Do you want a local provider or one with a national presence? Do you want a company that specializes in payroll or one that offers a full suite of HR services? How important is customer service? And of course, there's price.

In this article, we'll compare two of the most popular payroll providers, Paychex and Run Powered by ADP. We'll take a look at the features they offer, their pros and cons, and who each one might be a good fit for.

Local vs National Presence

One of the first things to consider when choosing a payroll provider is whether you want a local or national provider. Local providers may have a better understanding of your state's tax laws and regulations, which can be helpful if you have employees in multiple states. They may also be more familiar with your city or town's business climate and can offer helpful advice on things like hiring and retention.

On the other hand, national providers may have more resources and a larger customer base, which can translate into better customer service and more robust features. They may also be a better fit if you have employees in multiple states, as they're more likely to have a presence in all 50 states.

So which is better? There's no easy answer. It depends on your specific needs and preferences. If you're not sure, we recommend talking to both local and national providers to see who you feel more comfortable with.

Payroll Services

Now let's take a look at the payroll services each provider offers. Paychex is a full-service payroll provider, which means they offer a complete suite of payroll services, from calculating and filing taxes to processing payroll and issuing paychecks. They also offer time and attendance tracking, human resources (HR) services, and employee benefits administration.

Run Powered by ADP, on the other hand, specializes in payroll. They offer a wide range of payroll services, from tax filing to direct deposit, but they don't offer any HR or benefits administration services. If you're looking for a one-stop shop for all your payroll needs, Paychex is the better option. But if you're only interested in payroll services, Run Powered by ADP may be a better fit.

Pricing

Pricing is always a important consideration when choosing a payroll provider. Paychex's pricing is based on the number of employees you have and the services you need. They offer a discount for customers who sign up for multiple services, such as payroll and HR. Run Powered by ADP's pricing is also based on the number of employees and the services you need, but they don't offer any discounts for multiple services.

So which one is cheaper? It depends. Paychex may be cheaper if you only need payroll services, but if you need HR or benefits administration services, Run Powered by ADP may be the better deal. The best way to compare pricing is to get quotes from both providers based on your specific needs.

Customer Service

Customer service is important when it comes to any type of business service, but it's especially important when it comes to payroll. After all, mistakes with payroll can be costly, so you want to make sure you have a provider you can rely on to help you resolve any issues that come up. Paychex is known for their excellent customer service, with 24/7 support available by phone, email, or live chat. Run Powered by ADP also has excellent customer service, with 24/7 support available by phone or live chat.

So which one is better? They're both great, but Paychex has a slight edge thanks to their 24/7 email support. If you have a problem with your payroll, you can always reach someone at Paychex, no matter what time it is.

The Bottom Line

Both Paychex and Run Powered by ADP are great payroll providers, but they're best for different types of businesses. Paychex is a good choice for businesses that need a full suite of payroll and HR services. They're also a good choice if you have employees in multiple states. Run Powered by ADP is a good choice for businesses that only need payroll services, or for businesses that have employees in a single state. They're also a good choice if you're looking for a cheaper option.

So which one should you choose? It depends on your specific needs. If you're not sure, we recommend getting quotes from both providers to see which one is the best fit for your business.