In the world of customer relationship management (CRM) software, two of the most popular options on the market are SugarCRM and Nutshell. Both CRMs offer users a variety of features and benefits, but which one is the best fit for your business? In this article, we'll compare SugarCRM and Nutshell side-by-side to help you decide.

History and Ownership

SugarCRM was founded in 2004 by Clint Oram and John Roberts. Oram and Roberts had previously worked together at Salesforce, another CRM software company. In 2010, SugarCRM received a $40 million investment from Goldman Sachs. Today, SugarCRM is a publicly-traded company with over 500 employees. The current CEO is Craig Charles.

Nutshell was founded in 2010 by Andrew Bauer and Jon Lee. Bauer and Lee had previously worked together at Salesforce, where they met while working on the SugarCRM project. Nutshell is a privately-held company with over 100 employees. The current CEO is Patrick Bultema.

Features

Contact and Lead Management

Both SugarCRM and Nutshell offer contact and lead management features. With SugarCRM, you can track your contacts' interactions with your company, including emails, phone calls, meetings, and tasks. You can also create custom fields to track any information that's important to your business. Nutshell also offers contact and lead management features. You can track your contacts' interactions with your company, including emails, phone calls, meetings, and tasks. Nutshell also offers a "smart contact record" feature, which gives you a complete view of all your contact's information in one place.

Opportunity Management

Both SugarCRM and Nutshell offer opportunity management features. With SugarCRM, you can track your opportunities through the entire sales cycle, from lead to closed-won. You can also create custom fields to track any information that's important to your business. Nutshell also offers opportunity management features. You can track your opportunities through the entire sales cycle, from lead to closed-won. Nutshell also offers a "smart opportunity record" feature, which gives you a complete view of all your opportunity's information in one place.

Reporting and Analytics

Both SugarCRM and Nutshell offer reporting and analytics features. With SugarCRM, you can create custom reports and dashboards to track your sales performance. You can also use SugarCRM's "opportunity pipeline" reports to see where your deals are in the sales cycle. Nutshell also offers reporting and analytics features. You can create custom reports and dashboards to track your sales performance. Nutshell also offers a "smart report builder" feature, which makes it easy to create custom reports.

Integrations

Both SugarCRM and Nutshell offer a variety of integrations. SugarCRM offers integrations with popular productivity tools like Gmail, Google Calendar, and Microsoft Outlook. SugarCRM also offers integrations with popular CRM and accounting software like Salesforce, QuickBooks, and Xero. Nutshell offers integrations with popular productivity tools like Gmail, Google Calendar, and Microsoft Outlook. Nutshell also offers integrations with popular CRM and accounting software like Salesforce, QuickBooks, and Xero.

Pricing

SugarCRM

SugarCRM offers three pricing plans: Professional, Enterprise, and Ultimate. The Professional plan starts at $40 per user per month. The Enterprise plan starts at $65 per user per month. The Ultimate plan starts at $150 per user per month.

Nutshell

Nutshell offers four pricing plans: Starter, Professional, Business, and Enterprise. The Starter plan starts at $19 per user per month. The Professional plan starts at $49 per user per month. The Business plan starts at $99 per user per month. The Enterprise plan starts at $149 per user per month.

Conclusion

Both SugarCRM and Nutshell offer a variety of features and benefits. SugarCRM is a good choice for businesses that need a robust CRM solution with a variety of integrations. Nutshell is a good choice for businesses that need an easy-to-use CRM solution with a variety of features. Ultimately, the best CRM for your business depends on your specific needs and budget.