When it comes to choosing a CRM system for your business, there are many factors to consider. Two of the most popular CRM systems on the market today are SugarCRM and Workbooks. In this article, we'll take a detailed look at both CRM systems, compare and contrast their features, and help you decide which one is the best fit for your business.

SugarCRM

SugarCRM is a popular CRM system that has been on the market for over a decade. It is a powerful CRM system that is suitable for businesses of all sizes. SugarCRM offers a wide range of features, including:

• Contact management
• Lead management
• Opportunity management
• Case management
• Product catalog
• Contract management
• Document management
• Reporting and analytics
• Customization and integration

SugarCRM is available in both on-premise and cloud-based deployment models. The on-premise version of SugarCRM is installed on your own servers, while the cloud-based version is hosted by SugarCRM. Both versions offer the same features and functionality. The main difference between the two versions is the deployment model. The cloud-based version of SugarCRM is typically more expensive than the on-premise version.

Workbooks

Workbooks is a relatively new CRM system that was launched in 2010. It is a cloud-based CRM system that is suitable for businesses of all sizes. Workbooks offers a wide range of features, including:

• Contact management
• Lead management
• Opportunity management
• Case management
• Product catalog
• Contract management
• Document management
• Reporting and analytics
• Customization and integration

Workbooks is available in both on-premise and cloud-based deployment models. The on-premise version of Workbooks is installed on your own servers, while the cloud-based version is hosted by Workbooks. Both versions offer the same features and functionality. The main difference between the two versions is the deployment model. The cloud-based version of Workbooks is typically more expensive than the on-premise version.

Pricing

SugarCRM and Workbooks both offer a wide range of features and functionality. However, there is a big difference in pricing between the two CRM systems. SugarCRM is a much more affordable CRM system than Workbooks. SugarCRM offers a number of different pricing plans, including a free community edition. Workbooks, on the other hand, does not offer a free edition. Workbooks offers a number of different pricing plans, but they are all more expensive than SugarCRM's pricing plans.

Conclusion

SugarCRM and Workbooks are both popular CRM systems that offer a wide range of features and functionality. However, there are some big differences between the two CRM systems. SugarCRM is a more affordable CRM system than Workbooks. SugarCRM also offers a free community edition, while Workbooks does not offer a free edition. When it comes to choosing a CRM system for your business, SugarCRM is the better option.