When it comes to customer relationship management (CRM) software, two platforms that frequently come up in conversation are Vtiger and Teamgate. Both platforms offer a variety of features and benefits that can be appealing to businesses in a number of industries.
Vtiger
Vtiger is an open source CRM platform that was first released in 2004. The software is available in both on-premise and cloud-based versions, and offers a wide range of features including sales automation, customer support and service, marketing automation, and inventory management.
Vtiger's on-premise software can be installed on a Linux or Windows server, and is available in three different editions: Small Business, Professional, and Enterprise. The Small Business edition is free to use, while the Professional and Enterprise editions are available for a monthly subscription fee. The cloud-based version of Vtiger starts at $12 per month for the Basic edition and goes up to $35 per month for the Enterprise edition.
Some of the key features offered by Vtiger include:
- Contact management
- Lead management
- Opportunity management
- Account management
- Quote and invoice management
- Sales order management
- Product and service catalog
- Campaign management
- Marketing automation
- Customer support and service
- Knowledge base
- Project management
- Inventory management
Vtiger also offers a number of features that are specifically designed for businesses in certain industries, including:
- Banking
- Construction
- Consulting
- Education
- Healthcare
- Hospitality
- Manufacturing
- Non-profit
- Real estate
- Retail
- Technology
- Telecommunications
Teamgate
Teamgate is a cloud-based CRM platform that was first released in 2013. The software is available in both free and paid versions, and offers a wide range of features including sales automation, customer support and service, marketing automation, and project management.
Teamgate's free CRM plan includes 5 users and offers most of the key features offered by the paid plans, with some restrictions. The paid plans start at $15 per month for the Basic edition and go up to $49 per month for the Enterprise edition. There is also a pay-as-you-go plan available for businesses that need more than 5 users, which starts at $10 per user per month.
Some of the key features offered by Teamgate include:
- Contact management
- Lead management
- Opportunity management
- Account management
- Quote and invoice management
- Sales order management
- Product and service catalog
- Campaign management
- Marketing automation
- Customer support and service
- Knowledge base
- Project management
Vtiger vs Teamgate: Which is Right for Your Business?
Now that we've taken a closer look at both Vtiger and Teamgate, it's time to decide which CRM platform is right for your business. Both platforms offer a wide range of features and benefits that can be appealing to businesses in a number of industries.
If you're looking for a CRM platform that offers a free version, Vtiger is a good option to consider. However, if you need more than 5 users, you'll need to upgrade to a paid plan, which starts at $12 per month. Teamgate's free CRM plan includes 5 users, but if you need more than 5 users, you'll need to sign up for the pay-as-you-go plan, which starts at $10 per user per month.
If you're looking for a CRM platform that offers a wide range of features, Vtiger and Teamgate both offer a variety of features that can be appealing to businesses in a number of industries. However, Vtiger offers more industry-specific features than Teamgate. If you're looking for a CRM platform that offers a wide range of features and is specifically designed for businesses in certain industries, Vtiger is a good option to consider.