When it comes to choosing a CRM (customer relationship management) system for your business, there are a lot of options out there. Two of the most popular CRM systems are Zendesk Sell and Capsule CRM. Both of these CRMs have their own unique features and benefits. In this article, we'll compare Zendesk Sell vs Capsule CRM to help you decide which CRM is right for your business.

Pricing

Both Zendesk Sell and Capsule CRM have fairly simple pricing structures. Zendesk Sell has a free plan for up to 2 users, and paid plans start at $25/user/month. Capsule CRM has a free plan for up to 2 users, and paid plans start at $12/user/month. So if you're looking for a CRM with a lower monthly price, Capsule CRM may be a better option for you.

Features

Zendesk Sell

Zendesk Sell has a lot of features that are designed to help sales teams close more deals. Some of the most notable features include:

• Contact management
• Lead management
• Opportunity tracking
• Pipeline management
• Activity tracking
• Sales forecasting
• Integrations with popular business tools

Capsule CRM

Capsule CRM also has a lot of features that are designed to help sales teams close more deals. Some of the most notable features include:

• Contact management
• Lead management
• Opportunity tracking
• Pipeline management
• Activity tracking
• Sales forecasting
• Integrations with popular business tools

As you can see, both Zendesk Sell and Capsule CRM have a lot of features that can help sales teams close more deals. So which CRM is right for you? It really depends on your specific needs and preferences. If you're looking for a CRM with a lower monthly price, Capsule CRM may be a better option for you. But if you're looking for a CRM with a more robust feature set, Zendesk Sell may be a better option.

Ease of Use

Both Zendesk Sell and Capsule CRM are fairly easy to use. But Zendesk Sell may have a slight edge in terms of ease of use. Zendesk Sell has a clean and simple interface that is easy to navigate. And the features are logically organized and easy to find. Capsule CRM also has a clean and simple interface. But the features are a bit more spread out and may be slightly more difficult to find.

Customer Support

Both Zendesk Sell and Capsule CRM offer excellent customer support. Zendesk Sell offers 24/7 phone, email, and live chat support. And Capsule CRM offers 24/7 phone and email support. So if you need help using either CRM, you can always reach out to customer support for assistance.

Conclusion

Both Zendesk Sell and Capsule CRM are excellent CRM options for small businesses. But which CRM is right for you? It really depends on your specific needs and preferences. If you're looking for a CRM with a lower monthly price, Capsule CRM may be a better option for you. But if you're looking for a CRM with a more robust feature set, Zendesk Sell may be a better option.