The cloud-based customer relationship management (CRM) market is growing rapidly. It is expected to increase from $20.4 billion in 2019 to $80.2 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 32.9% during the forecast period (2019–2025).

With this growth, there are bound to be new entrants in the CRM market. Zendesk Sell is one such new entrant. It is a cloud-based CRM software that offers sales acceleration, pipeline management, and real-time insights. Zendesk Sell is a part of Zendesk's family of CRM products, which also includes Zendesk Support and Zendesk Chat.

Zendesk Sell Overview

Zendesk Sell offers a number of features that help sales teams manage their pipeline and close more deals. Some of the key features offered by Zendesk Sell are:

• Contact management
• Lead management
• Opportunity management
• Pipeline management
• Activity tracking
• Real-time analytics
• Integrations with popular productivity tools
• Mobile app

Zendesk Sell is a fairly new product and is still in its early stages of development. As a result, it does not have as many features as some of the more established CRM software in the market. However, Zendesk is constantly adding new features and improvements to the product.

Salesboom Overview

Salesboom is a cloud-based CRM software that offers sales automation, pipeline management, and real-time insights. Salesboom is one of the oldest CRM software in the market and has been around since 2002. As a result, it has a lot more features and functionality than Zendesk Sell.

Some of the key features offered by Salesboom are:

• Contact management
• Lead management
• Opportunity management
• Pipeline management
• Activity tracking
• Real-time analytics
• Integrations with popular productivity tools
• Mobile app

Zendesk Sell vs Salesboom

Now that we have looked at the overview of both Zendesk Sell and Salesboom, let's compare the two CRM software side-by-side and see how they stack up against each other.

Pricing

Zendesk Sell has a very simple pricing structure. It has only one pricing plan that costs $12 per month per user. There is also a free trial available for those who want to try the software before buying it.

Salesboom has a more complex pricing structure. It has three pricing plans that cost $25, $50, and $100 per month per user. The $25 per month plan is the most basic plan and does not include some of the advanced features offered by Salesboom. The $50 per month and $100 per month plans include all the features offered by Salesboom.

Features

As we have seen in the overview section, Zendesk Sell has a limited number of features when compared to Salesboom. However, Zendesk is constantly adding new features and improvements to the product.

Salesboom has a lot more features than Zendesk Sell. However, some of the advanced features offered by Salesboom are only available in the more expensive pricing plans. If you are looking for a CRM software with a lot of features, then Salesboom is a good option.

Integrations

Zendesk Sell offers integrations with popular productivity tools such as Gmail, Outlook, and Slack. It also offers an integration with Zendesk Support, which is another product from Zendesk.

Salesboom offers integrations with popular productivity tools such as Gmail, Outlook, and Slack. It also offers integrations with popular third-party applications such as QuickBooks and Salesforce. If you are looking for a CRM software with a lot of integrations, then Salesboom is a good option.

Conclusion

Zendesk Sell is a new entrant in the cloud-based CRM software market. It is a part of Zendesk's family of CRM products and offers sales acceleration, pipeline management, and real-time insights. Zendesk Sell is a fairly new product and is still in its early stages of development. As a result, it does not have as many features as some of the more established CRM software in the market. However, Zendesk is constantly adding new features and improvements to the product.

Salesboom is a cloud-based CRM software that offers sales automation, pipeline management, and real-time insights. Salesboom is one of the oldest CRM software in the market and has been around since 2002. As a result, it has a lot more features and functionality than Zendesk Sell. However, some of the advanced features offered by Salesboom are only available in the more expensive pricing plans.

If you are looking for a CRM software with a lot of features, then Salesboom is a good option. If you are looking for a CRM software with a simple pricing structure, then Zendesk Sell is a good option.