When it comes to customer relationship management (CRM) software, two of the most popular options on the market are Zendesk Sell and Workbooks. Both CRMs offer a wide range of features and benefits, but which one is the right fit for your business? In this article, we'll compare Zendesk Sell and Workbooks side-by-side, so you can make an informed decision about which CRM to invest in.

Workbooks Overview

Workbooks is a cloud-based CRM that helps businesses manage their customer relationships and sales pipeline. It offers a wide range of features, including contact and company management, sales automation, opportunity tracking, quotes and invoicing, marketing automation, and more. Workbooks is suitable for businesses of all sizes, from small businesses to enterprise companies.

Zendesk Sell Overview

Zendesk Sell is a cloud-based CRM that helps businesses manage their customer relationships and sales pipeline. It offers a wide range of features, including contact and company management, sales automation, opportunity tracking, quotes and invoicing, marketing automation, and more. Zendesk Sell is suitable for businesses of all sizes, from small businesses to enterprise companies.

Workbooks vs Zendesk Sell: Key Differences

Pricing

One of the main differences between Workbooks and Zendesk Sell is pricing. Workbooks offers a subscription-based pricing model, starting at $45 per user per month. Zendesk Sell, on the other hand, offers a pay-as-you-go pricing model, starting at $25 per user per month. So, if you're looking for a more affordable CRM solution, Zendesk Sell might be a better option.

Features

When it comes to features, both Workbooks and Zendesk Sell offer a wide range of features that are suitable for businesses of all sizes. However, there are some key differences between the two CRMs. For example, Workbooks offers features like territory management and product catalogues, which are not available in Zendesk Sell. On the other hand, Zendesk Sell offers features like call recording and email integration, which are not available in Workbooks. So, when choosing between the two CRMs, it's important to consider which features are most important to your business.

Ease of Use

Another key difference between Workbooks and Zendesk Sell is ease of use. Workbooks is designed to be easy to use for businesses of all sizes, with a wide range of features that are easy to navigate. Zendesk Sell, on the other hand, is designed for small businesses and offers a more limited range of features. So, if you're looking for a CRM that's easy to use, Workbooks might be a better option.

Workbooks vs Zendesk Sell: Which CRM is Right for Your Business?

Now that we've compared Workbooks and Zendesk Sell side-by-side, it's time to decide which CRM is right for your business. If you're looking for a CRM that's easy to use and offers a wide range of features, Workbooks might be a good option. However, if you're looking for a more affordable CRM solution, Zendesk Sell might be a better option.