The battle of the CRMs. Two sales-focused CRMs enter, only one can come out on top (or can they?). In this corner, we have Zoho CRM. And in the other corner, we have Freshsales CRM. They both have their pros and cons, but which one is the best? Let's take a closer look at each CRM and find out.

Zoho CRM

Zoho CRM is a powerful CRM software that helps businesses close more deals, faster. It has a robust feature set that includes sales force automation, customer support & service, marketing automation, and inventory management. Zoho also offers a wide range of integrations with third-party applications. However, Zoho CRM can be a bit overwhelming for small businesses and startups as it has a lot of features that they may not need.

Pros

Zoho CRM is a great choice for businesses that have outgrown their entry-level CRM and need something more robust. It's also a good choice for businesses that have complex sales processes and need a CRM that can automate those processes. Additionally, Zoho's wide range of integrations makes it easy to connect the CRM to other software that businesses may be using.

Cons

As we mentioned, Zoho CRM can be a bit overwhelming for small businesses and startups. Additionally, Zoho CRM is a bit pricier than some of the other CRMs on the market. Lastly, Zoho's customer support is not as widely available as some of the other CRMs.

Freshsales CRM

Freshsales CRM is a sales CRM that helps businesses close more deals, faster. It has a robust feature set that includes sales force automation, customer support & service, marketing automation, and lead management. Freshsales also offers a wide range of integrations with third-party applications. However, Freshsales CRM can be a bit overwhelming for small businesses and startups as it has a lot of features that they may not need.

Pros

Freshsales CRM is a great choice for businesses that have outgrown their entry-level CRM and need something more robust. It's also a good choice for businesses that have complex sales processes and need a CRM that can automate those processes. Additionally, Freshsales' wide range of integrations makes it easy to connect the CRM to other software that businesses may be using.

Cons

As we mentioned, Freshsales CRM can be a bit overwhelming for small businesses and startups. Additionally, Freshsales CRM is a bit pricier than some of the other CRMs on the market. Lastly, Freshsales' customer support is not as widely available as some of the other CRMs.

So, which CRM is the best?

It's tough to say which CRM is the best. They both have their pros and cons. If you're a small business or startup, you might want to go with a less complex CRM like HubSpot Sales CRM or Pipedrive. If you're a larger business with complex sales processes, then Zoho CRM or Freshsales CRM might be a better fit.